♡ How does payment work? ♡
Payments are safely processed through PayPal! You’ll be charged when you place your order. You can peek at their privacy policy here: PayPal Privacy ٩(◕‿◕)۶
♡ Where do my products ship from? ♡
All our goodies ship from the United States! We happily send packages both near and far—domestic and international shipping available! ✈️(＾▽＾)
♡ What does PRE-ORDER mean? ♡
Pre-order means you’re ordering something before it’s ready to ship. We do this so we know exactly how many to make just for you! You’ll be charged when you place your order. Once the pre-order period ends, we’ll prepare and ship all pre-order items together.
Heads up: If your order has pre-order and regular items, we’ll send everything together when all are ready. Thanks for waiting with us! (｡•́︿•̀｡)
♡ How long will my order take to arrive? ♡
Shipping times depend on where you live and the method chosen. Domestic orders usually arrive in 5-7 business days. For international friends, please allow 10-21 business days. Thanks for your patience! ⏳(｡•́︿•̀｡)
♡ Can I change or cancel my order? ♡
We try to process orders quickly, so changes or cancellations are only possible within 24 hours after you place your order. Need help? Just send us a message right away! ✉️(╥﹏╥)
♡ Do you offer refunds or exchanges? ♡
We want you to be happy with your purchase! If something arrives damaged or defective, please reach out within 7 days to get a refund or exchange. Unfortunately, we can’t accept returns just because you changed your mind. Thanks for understanding! 💌(＾▽＾)
♡ Do you ship internationally? ♡
Yes, yes, yes! We ship worldwide! Just keep in mind international orders might take a bit longer and could have customs fees. (•‿•)
♡ How do I track my order? ♡
As soon as your order ships, we’ll email you a tracking number so you can follow your package’s adventure! 📦(≧◡≦)